Return Policy
You have the right to return 30 days after the arrival of your order.
The products can easily be returned. The actual return costs are the responsibility of the customer and must be paid to the shipping party. This applies both in the case of dissatisfied products as well as a defect received product.
Follow these steps to initiate a return with us.
- Contact our team with the email address squad@peakstride.run. Provide your order number as well as a statement why you are requesting the return.
- Ensure the item is in original packaging and condition, and package the item for transit.
- The team will provide a digital packaging slip
- Ship the item
- Once we have received the return, the team will inspect the item.
This return policy is valid for the countries: United Arab Emirates, Austria, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United States, China, India, Indonesia, Philippines, Qatar, Saudi Arabia, Vietnam, Greece, Ukraine.
We reserve the right to change our return and refund policy at any time to comply with applicable legal requirements.